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FAQ

Rules of use

I’m already UE student. How can I enroll to the Library?
Library enrollment is online only, through an electronic form. After filling and sending the registration form, to activate your account you must report within 14 days in the Lending Room (building U) or the Open Access Area (1st. 2nd. 3rd. 4th floor). Due to the pandemic, the account is activated within 2 business days by the Library. Please, show your Student Card to the librarian in the Lending Room or Open Access Area at the earliest visit so that it can be matched to your library account.

I forgot my account password. What should I do?
Use option “Forgot your password?” or ask librarian on duty in Open Access Area for a new temporary password.

I forgot my account login. What should I do?
Ask the librarian on duty in person or contact the Library by e-mail to wypozyczalnia@ue.wroc.pl. We recommend using your email from the @ue.wroc.pl or @student.eu.wroc.pl domain.

I entered my account password wrongly three times, now what?
Use option “Forgot your password?” or contact the librarian on duty to get a new temporary password which will be send to your designated e-mail address.

I’m student of WSB “University” in Wrocław (Wyższa Szkoła Bankowa we Wrocławiu). Can I use the Library collection?
Yes, you can enroll to the Library as “Guest”, with no option for borrowing books. The Main Library and the Branch Library services are available until further notice only for researchers, students, doctoral students, and postgraduate students of Wroclaw University of Economics and Business.

I study at another state university in Wroclaw. Can I borrow books?
Yes, you can use the Library resources on the spot and borrow books. You need to enroll to the Library online through an electronic form and then come with your obligation card and student card, to activate your account in the Lending Room or the Open Access Area. From June to November only EU students, postgraduates and staff can borrow books. The Main Library and the Branch Library services are available until further notice only for researchers, students, doctoral students, and postgraduate students of Wroclaw University of Economics and Business.

I am a graduate of the University of Economics. Can I continue to use the Library?
Yes, for a period of one year after receiving graduate status, but without the ability to borrow books.

Do I need to be a registered reader to use the OIN Reading Room?
Yes. Use of the OIN Reading Room is based on an active library account or library card.

I’ve began second course at the UE. Can I make a second card/open a reader account?
Dual enrollment students receive only one reader account but with a doubled limit (20 books).

I study at the UE and another state university. Can I borrow more books?
Yes, the limit will be increased to 20 books upon delivery of the obligation card.

I am neither a student nor an employee - can I use the Library?
Yes, your account will have “Guest” status. Pay the fee for a registered obligation card in the amount of 20 PLN on the 1st floor of the Open Access Area. The Main Library and the Branch Library services are available until further notice only for researchers, students, doctoral students, and postgraduate students of Wroclaw University of Economics and Business.

Use of collections

How many books can I borrow?
  • students of UE – 10 books
  • dual enrollment students – 20 books
  • students and employees of state universities in Wroclaw – 10 books
  • employees and PhD students of UE – 25 books (include A, B, C catalogue number)
  • student research groups members – 17 books (include up to 2 of the A, B, C catalogue number)
  • UE retiree – 5 books
For how long can I borrow a book?
There are 2 types of books
  • books with the W catalogue number that can be borrowed for 6 months
  • books with numbers A, B, C are lent only to employees, PhD students and members of scientific clubs for a period of 4 weeks.
What is the method of arranging collection in the Library?
The books are arranged thematically on the 4 floors of the SWD (Open Access Area) in alphabetical order by call number (starting with 3 or 6 letters) in the various sections.

How long do ordered books wait to be picked up at the Lending Room?
Five business days after ordering, including the day the book was ordered.

How can I get an extension of the book return deadline?
You can do it by itself on your library account (extension) or ask librarian on duty in person when visiting the Library.

What will happen if I do not return the book on time?
The system automatically calculates a fee for overdue books at amount of 1 PLN for each copy after each week.

Where do I pay the book overdue fee?
You can pay on 1st floor of SWD (Open Access Area) by card payment or bank transfer to the indicated account.

Can I borrow books with the catalogue number starting with A, B, C?
No, archival copies can only be borrowed by employees, PhD students and students who are in science clubs (students from science clubs two books at a time).

Can I borrow a doctoral dissertation?
No, doctoral thesis can only be used on site in the OIN Reading Room. You must be enrolled in the Library to receive access to dissertations.

Can I order a journal to the OIN Reading Room online?
Journals with SWD locations can be picked yourself and used anywhere in SWD (Open Access Area). Issues of the journal older than 10 years with a “Magazyn” (“Storage”) location must be ordered with a paper reverse from the librarian on duty. Ordered volumes will be delivered to the OIN Reading Room within 30 minutes.

I lost a book I borrowed. What should I do?
In case of losing or damaging a book with copy number starting with W, a reader is obliged to buy the same book (or a newer edition) or, in case of out-of-print book, any book from the list which is available on the Library's website and in the Lending Room. For books with archival copy number (A,B,C), please contact the management of the Circulation and Library Resources Information Department.

The book has a location Magazyn II, where can I borrow it?
The book should be ordered online by catalogue and collected in the Lending Room (building. U). (Please be aware of the order fulfillment time, which takes a minimum of 45 minutes from the time your order is send. In October this time is extended to 24 hours).

Can I borrow a journal home?
No, journals are only made available on site.

I can't pick up the books I ordered. Can someone do it for me if I give them my student card?
You do not need to hand over your student card. However, you must first submit written authorization form for the person to pick up the books. Authorization form can be obtained from the librarian or downloaded from the Library website.

My lecturer said that as a student I have access to online databases. Where can I find them?
Databases can be found on the Main Library website under the "Resources" tab. Databases are divided into Open Access Databases and Licensed Databases. The latter should be used within the university network or via the Proxy server.

Why won't the system let me borrow a book through the online catalogue? I’m logged in and have a valid account.
Books for lend have different locations. Copies of titles with locations "Magazyn" can be ordered online. However, to acquire copies with the "Open Access Area" location you need to go to the Library, find them on your own according to the class code and borrow them using Selfcheck machine. In case of trouble with finding a book, please ask the librarian on duty for help.
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